National Oversight & Audit Commission


Report 24: Local Authority Satisfaction Survey 2020

Report 24: Local Authority Satisfaction Survey 2020

NOAC Infographic Report 2018 - 2020

In 2018, Ipsos MRBI was commissioned by NOAC to conduct a survey among the general public to establish their satisfaction with their Local Authority.
The first survey, conducted in 2018, surveyed the 10 largest LA’s. The second survey, completed in March 2019, was conducted with the 10 medium sized LA’s and Galway City. The third survey, completed in February/March 2020, surveyed the 10 smallest Local Authorities. Download Survey here.

A video on the Chairman’s address on this survey can be found here and an animation video of the main findings can be found at this link. For details of the national press release please view this link.